The Client: Leading global manufacturer
After having made good progress on strategic sourcing, the client wanted to further optimize its procurement function to drive cost savings and tap better sourcing opportunities. Previous attempts to establish a category management approach in purchasing had failed, mainly due to the lack of subject matter expertise and strategic planning.
WNS-Denali trained the client’s global staff on category management processes and tools through customized learning sessions. This was followed by hands-on training sessions and workshops for select individuals and small groups, covering more than 75 category managers. WNS-Denali also developed an enterprise-wide category management methodology and tool kit tailored to the client’s specific business requirements. A multi-year vision for the company’s procurement organization, along with governance, change management and category councils, was also established.
The category management approach for purchasing helped the client significantly improve the efficiency of its procurement function. Sourcing processes were standardized across the organization, and the client was able to make superior purchasing decisions for all categories. The category management approach enabled the organization to develop a three-year project portfolio and 90+ category strategies in two years, while helping deliver more than 200 percent of baseline savings in the same time frame.